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POSITION:SEM Dealer Development Specialist -CQL-Qingzhou

DEPARTMENT:SEM Sales and Distribution

REPORTS TO:SEM Dealer Development Manager

LOCATION:Qingzhou, China

POSITION:Caterpillar (Qingzhou) Ltd


Job Purpose:

This position is mainly responsible for China dealer administration, projects / programs management, implementation and follow up, dealer health and performance assessment and dealer KPI tracking, and look for improvement opportunity to support business growth.

Roles and Responsibilities: 

  • Dealer administration and dealer profile management

  • Dealer KPI tracking and performance monitoring

  • Dealer coverage and operation model study, sharing and replication

  • Dealer support programs / projects implementation and follow up – on site and off site

  • Regular communication with dealer on key things/issues (system, coverage, KPI, etc.)

  • Voice of dealer collection and solution proposal leverage internal and external resource

  • New dealer recruiting process management and on-boarding support

  • Dealership transition management support


  • Bachelor degree or above - preferably in Engineering, Marketing or MBA

  • At least 5 years work experience in construction machinery industry, at least 3 years work experience in distribution channel development and management

  • Deep understanding of construction machinery industry distribution channel features and business models, able to provide valuable suggestion on improvements

  • Familiar with construction machinery industry and key players for all EMD product lines related.

  • Strong communication skills, strong analytical and problem solving skills

  • Familiar with Microsoft Office software and tools like WORD, EXCEL, POWERPOINT, etc.

  • Good written and spoken English ability

Send your resume to CQL_HR_Helpdesk@cat.com